Is HOA Software Making Your Job Easier?

Is HOA Software Making Your Job Easier?

Many years ago when I started my HOA management company, we were using software that was designed for managing rental units. It was great software — adaptable, robust, and fairly cheap. But there were a lot of things that we wanted it to do that it just...
Millennial Takeover: the Changing HOA Demographic

Millennial Takeover: the Changing HOA Demographic

Okay, so it’s not really a takeover. But chances are, you’re starting to see signs of this changing HOA demographic with more and more millennials moving into your HOA. Millennials are sometimes called Generation Y: those who reached adulthood around the turn of the...
HOA Fees — Hated or Just Misunderstood?

HOA Fees — Hated or Just Misunderstood?

Nearly every homeowner in a condo or HOA has asked themselves at one time or another “What do the HOA fees pay for”. The answer is different for every community but the fact is the average homeowner doesn’t know where HOA fees are spent. Heck, you probably have a...
Choosing the Right HOA Management Company

Choosing the Right HOA Management Company

Recently, a board member from a California condo contacted me, asking how to go about selecting an HOA Management company. Their management company had recently been acquired, and the new company was not living up to expectations. Despite combing through reviews, and...
A Clever Name For a Closed HOA Meeting

A Clever Name For a Closed HOA Meeting

Everyone loves a HOA meeting! Right? After all, it’s well known that most HOA meetings are standing room only, and they’re always being shut down because they exceed the occupancy limit for fire code. Okay… Maybe not. The fact is, the average HOA meeting...
Building Bridges Through Better Communication

Building Bridges Through Better Communication

HOA communication is one of the biggest challenges of any community association. If you ask 20 HOA professionals where the biggest gap in communication exists, 19 of them will tell you that it’s between the Board of Directors and the residents of the community. How...
Who Runs the (CAM) World?

Who Runs the (CAM) World?

As I was completing a busy morning that began with a 6:00 AM meeting with my husband and business partner, Robert, I also attended to a sick pet, fed and watered four cats, sent a slew of e-mails, and started making breakfast (spinach omelettes with sun-dried...
Funding Reserves For the Common Good

Funding Reserves For the Common Good

Subdivisions, planned communities, and condominium owners are different types of communities and offer different types of amenities and surroundings. However, there is one common denominator that people living inside these communities are obliged to conform with to...
The Perfect Hire for Community Management

The Perfect Hire for Community Management

Common interest communities are growing rapidly and as a result, management companies are too. But with this growth comes an increased demand for qualified managers. Often community association management companies are required to recruit managers from other...
Enforcement Without the Force

Enforcement Without the Force

As an HOA manager, you walk a fine line. You need to enforce the rules, but you don’t want to alienate everyone. You need to stay professional, but your role demands friendliness. While it’s your job to point out when people are skirting the by-laws, you...

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