Bring Happy to Your Community
Get Gladly, the free website and stress-free communication tool for your HOA
It’s like Kryptonite for Angry Homeowners
Poor communication and misinformation are usually to blame. With Gladly, you get a beautiful website and functional communication tools that make both residents and managers happy. Say goodbye to dysfunction palooza with free tools:
LOOK YOUR BEST
Always look and feel your best with a free website to show off your great community. Always updated because it’s frequently visited.
CREATE A COMMUNITY
HOA Message Board
What if your community actually read notifications? Residents would be informed, feel valued, and complain less.
LET COMMUNITIES MANAGE THEMSELVES
HOA Community Calendar
Create a sense of community. Your calendar gives neighbors quick access to tennis tournaments or game nights.
Tools that free up your time
HOA Amenity Reservations
“Ahhh, that was easy!” is all you’ll hear from managers and residents when amenity reservations are made with just a few clicks.
HOA Dues Payments
No one should have to run around collecting fees. Save the hassle and let residents pay online. Gladly integrates with your current system, or use our simple GladlyPay™ (coming soon).
“Now where did I put that?” will be eliminated from your HOAs vocabulary. Easy online access to CC&Rs, meeting minutes, and other documents.
Fear Not, You'll Be Online in 5 Minutes
Outline your community boundary and all addresses will be imported. Or, upload a spreadsheet with emails and addresses.
Use TOPS? Perfect! You can import all your data with just a few clicks. Don’t worry about updating information in multiple places, because TOPS syncs with Gladly. When a customer updates their Gladly account, it will update TOPS automatically (coming soon).
Safe & Secure
We ensure your community’s security by verifying members actually live there. How? With Google Maps and credit card information (for verification only – no charges made or files kept).
Managing all your communities has never been more convenient. And if you’re using TOPS, it’s practically hands-free.
Need to get the word out fast? Send messages to all your homeowners in seconds.
If you want better communication, your messages must come with quick and easy access built in. Our Facebook login doesn’t require a new password or any extra effort. If they’re on Facebook, they’ll get the message.
Messages come to members through quick, easy-to-read notifications. Members will be reminded where to go for community information, and are more likely to read posts than a long newsletter.
Every HOA needs a variety of forms for different purposes. Need to collect information for special requests, reservations, or new move-ins? Gladly Forms (coming soon) lets you create your own forms in minutes.
Frequently asked questions
What is the cost of Gladly?
Gladly is free for your community to use. At some point we may add additional features for a fee – like mailing community flyers – or include local sponsored posts. However, all of the current features are included for free.
How does this help my bottom line?
Managers may spend a lot of time and energy trying to resolve frivolous issues with homeowners and board members. We have a communication product that homeowners will actually use so they’re more informed and have fewer complaints. You spend less time on problems and keep your employees happy.
How do I invite my community?
1) Sync with TOPS. With minimal effort, you can import your community information from TOPS. 2) Upload a spreadsheet with emails. 3) Individually add resident emails on our setup page. 4) Send Gladly a spreadsheet and Gladly can invite residents.
Won’t this take more of my time?
You don’t need to moderate; it polices itself, just like Wikipedia. You’ll spend less time sending mail & newsletters. Less time dealing with frivolous issues.
How do you deal with inappropriate posts? People can be nasty.
Some people definitely have the tendency to get nasty online, especially when they’re anonymous or if there are emotional issues at stake. However, when people aren’t anonymous — as is the case with Gladly — most will behave themselves. And if the group is large enough, the good guys will outnumber the gadflies. They will make sure that it all stays respectful and truthful, just like Wikipedia.
Smile With Us
After you create your HOA website, read our HOA comics:
Recently, a board member from a California condo contacted me, asking how to go about selecting an HOA Management company. Their management company had recently been acquired, and the new company was not living up to expectations.
HOA boards knows it’s tough to make progress, with just one meeting a month. To get anything done, the board must be running at peak efficiency — discussing issues, reviewing proposals, solving problems, and reaching agreements.
HOA communication is one of the biggest challenges of any community association. If you ask 20 HOA professionals where the biggest gap in communication exists, 19 of them will tell you that it’s between the Board of Directors.