Alan Crandall

Alan Crandall

SVP & Western Regional Manager at Mutual of Omaha Bank
Alan is the Senior Vice President and Western Regional Manager at Mutual of Omaha Bank, He has worked extensively in the Community Association industry as a Manager, business owner, educator and thought leader.Alan has presented education sessions on business and HOA topics to hundreds of industry groups and CAI chapters.
Alan Crandall

Latest posts by Alan Crandall

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Poisonous  Clients

Poisonous Clients

Alan Crandall Every company needs clients. Without clients, well, you don't have a business. But is the customer always right? Most of the time yes, but there are times when the best course of action is to “kick the bums out”! Yes, I said it! Even if they are profitable! You know who I'm talking about — Clients that take up an inordinate amount of your time. Ones that always complain about costs. The ones that treat you and your staff without respect. Especially the ones that generate the least amount of revenue. Read More... [et_social_share]

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