Mediation offers an opportunity for HOA conflict resolution even at the earliest stage of conflict and is frequently preferable to litigation.

The request to initiate mediation can come from your attorney, your board, a vendor, or your neighbor.

A Path Forward

The following real-life scenario will give you a good example of how you might pave the path to the mediation conference:

An HOA is approaching turnover from the developer and there’s a bit of a squabble over finances. The developer holds association funds and — according to the board — has neglected repairs and maintenance.

It would be best practice for this HOA to hire an attorney to oversee this turnover but as in many cases, HOAs balk at the high price tag of a lawsuit.

The parties have been negotiating and are now close to a settlement agreement but the difference in the dollar amount is fairly high and the negotiations are stalling.

So the HOA has taken the initiative to call a mediator, avoiding the cost of having an attorney write a demand letter and guiding them through settlement.

This is not the traditional route to mediation… but it works!

Other Resources

Another quick example of pursuing mediation with or without representation comes from a variety of programs offered through your State.

The State of Utah for example has Utah’s Dispute Resolution Center1 available to its citizens. The Utah Dispute Resolution Center is a non-profit and has an impressive Community Association Program offering a sliding scale fee and qualified pro bono Mediators. Additionally, the Center offers mediation services to low-income homeowners in disputes that do not require a monetary settlement. Great resources such as this program are offered in most states nationwide.

Start by Agreeing on Mediation

A mediator is a neutral, third-party facilitator assisting in negotiating a settlement between two or more disputing parties. It is paramount for the mediator to maintain impartiality. Referring back to the example given above, although the inquiry was made directly from the HOA to the Mediator, full disclosure to the other side, the developer in this case, as to how the case came to the Mediator must be made. The Mediator should make the determination to recuse oneself if any fine lines of impartiality appear to have been crossed.

The option to mediate may also be dictated by contractual agreement, this clause may exist in the community documents.

Contrary to court-ordered mediation, as discussed above, the HOA and the developer are already in dispute and the HOA will be requesting voluntary mediation. This route and goal is to resolve and settle the dispute and avoid the expenses and time incurred by not going to court. Should the parties move forward and agree on mediation, the board will write a letter to the developer and request mediation, they may include the names of one or more mediators and share with the developer accompanying mediation fees. Once both sides agree to mediate the selected Mediator will submit to both sides an Agreement to Mediate and request a summary of their respective issues and position, although not every Mediator follows this path. The mediation is then scheduled at a location agreed upon by the parties as well as the Mediator, such as the office of the Mediator; the developers’ or their Attorneys’ office; or the HOA Clubhouse if it can accommodate a mediation.

5 Easy Steps to mediation:

  1. Ask your attorney if mediation is called for, regarding the matter in dispute.
  2. If the HOA does not want to retain counsel, research mediators in your area and those who specialize in the area of your particular dispute — community association disputes.
  3. If proceeding on your own, discern if mediation is an option for your community.
  4. Check statutory requirements regarding mediation in your State, different States have different rules. You will find this information on your state’s website, search for statutes or the state court system and enter ‘mediation’ and ‘homeowners association’ among other words you feel will assist you in your search.
  5. Always refer to your communities governing documents to confirm you are proceeding in a manner dictated by the documents.

Jill Kalter

Jill Kalter

FL Supreme Court Certified Circuit Civil and Appellate Mediator| Paralegal| President at Resolve Mediation
As a Certified Paralegal with a Master's Degree in Public Administration, earning honors and entry into Pi Alpha Alpha, the Honor Society for Public Affairs and Administration; having over 22 years' experience in the legal field; Jill Kalter, Resolve Mediation's founder, is uniquely positioned to serve as 'The People's Mediator.' A natural negotiator with a gift for listening, her experience, determination, and integrity enable her to relate specifically to her clients' needs.

A certified Florida Supreme Court Circuit Mediator and Appellate Mediator, Jill's passion is listening to and facilitating negotiations by allowing each party's voice to be heard. Her goal is to provide a voluntary resolution to issues in dispute.
Jill Kalter

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