by Burke Nielsen | Mar 13, 2019 |
For a community manager, misinformation can be a major hurdle to overcome. Misunderstandings and miscommunications happen to everyone in every community, but what should you do when people actually lie? Read More...
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by Burke Nielsen | May 18, 2017 |
It’s true… the HOA industry has a problem — a bad, ugly, terrible, problem! — It’s not HOA boards run amok, or homeowner apathy. Nope… We have a community association website problem. It's so bad we are having our fist ever Ugly Community Association Website Contest to shed some light on this problem. Read More...
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by Rachel Richardson | May 11, 2017 |
One of the hardest things a property manager must do is manage, process and respond to abounding information. I was reminded of this when I read a recent forum on the subject of ‘motion spreadsheets.’ By my understanding, the question was — what is the best way to keep a searchable history of the Boards decisions (motions). Read More...
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by Meredith Pond | Apr 12, 2017 |
Millennials are sometimes called Generation Y: those who reached adulthood around the turn of the 21st century. Millennials will represent the largest group of American home buyers in 2017, at 33%, and many will turn to HOAs to make home ownership a better fit for their lifestyle. This is a good thing for your community, but this new HOA demographic can change the way you manage. Read More...
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by Burke Nielsen | Mar 8, 2017 |
The work meeting gives boards the opportunity to get stuff done between regular meetings. But a work meeting is a magical meeting that doesn’t require notification of owners because, well… They aren’t invited. They aren’t invited because in theory, it’s not a meeting at all. No minutes are taken, no motions are made, and no decisions are reached. Sounds pretty good! right? Read More...
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by Heidi Hallquist | Mar 1, 2017 |
HOA communication is one of the biggest challenges of any community association. If you ask 20 HOA professionals where the biggest gap in communication exists, 19 of them will tell you that it’s between the Board of Directors and the residents of the community. Read More...
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