For many, the need for states to require CAM licensing is obvious and necessary. While for others it is viewed as another burden on managers, with no benefit to consumers (the homeowner). In a recent blog article about the merits of CAM licensing, written by Sterling Jenkins back in October 2015, we asked the questions, “Why do so few states require CAM licensing?” and, “How is it working in the states that already have it?”
The article included a simple survey asking anyone involved in the HOA industry to give us their opinion on licensing CAM Managers.
We had 166 responses. Here are the results.
With results like this, what’s stopping states from requiring licensing or at least some basic educational standards? Is it a lack of faith in government to get it right? Maybe it’s the cost involved for management companies and state government. Or maybe it’s simply the fact that we would rather have the devil we know, instead of the one we don’t.
The community association industry is growing rapidly. With about 20 percent of Americans living in common interest communities, the actions and accountability of managers, are more important than ever.
While the sample size wasn’t huge — 166 responses — the aggregate results definitely converged. So there are some things to learn from this survey.
- It’s working: Where it has been done two thirds agree that it’s made a positive impact. Those in the HOA industry know better than anyone that if you can get two thirds of any group to agree on something, you have really accomplished something.
- It’s not perfect: I could list the problems associated with CAM licensing but I will leave that up to our readers in the comments below, and on social media. But I will say this, if one third, feel that it hasn’t improved service or it has actually made it worse — There are probably some changes that need to be made.
In any industry you have bad apples, and the CAM industry is no exception. But licensing has, and will raise the bar for managers as competent and trusted professionals in the HOA industry. It won’t eliminate the bad apples but it will set a standard for education and competency.
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