Meeting Minutes Matter™ California Open Meeting Act — Setting Homeowner Expectations

Meeting Minutes Matter™ California Open Meeting Act — Setting Homeowner Expectations

When an upset homeowner attends a homeowner association (HOA) board meeting, they believe they have the right to speak to the board, and sometimes demand answers or immediate action by the board. Although most of us would like immediate answers from the board, it is important that the board, management, and sometimes experts, like roofers/plumbers/arborists, and so forth, review the homeowner request before an informed decision can be made. Read More... [et_social_share]
Solving the Social Media Problem

Solving the Social Media Problem

Why does social media so frequently go sour in HOAs when it works great in most non-HOA neighborhoods? Can the problem be solved? Or should community associations just avoid social media altogether? These problems can be resolved and the risks can be mitigated. If done right, social media can be the best way to communicate in your community. Read More... [et_social_share]
Community Associations — What to Know Before You Buy.

Community Associations — What to Know Before You Buy.

If you’re considering buying a home in a condo or HOA, chances are you have some preconceived ideas about what that means. Some of those ideas may be true and some may not. The truth is, every community is unique, with a different set of benefits, problems, and rules that affect how you enjoy your new home. So, what do you really need to know, and how can you find out before it's too late? Read More... [et_social_share]
Dissident or Fake HOA Website:  Is Free Speech Really Free?

Dissident or Fake HOA Website: Is Free Speech Really Free?

While technology has many advantages, the internet and social media has led to a decline in human interaction between neighbors. For as little as $0.99, anyone can create a website. Many homeowners associations are behind the times and have not yet created their own HOA website, let alone registered for a HOA website domain name. Accordingly, when neighbors are not neighborly, and tempers flare, the creation of a dissident website (fake HOA website) using the name of the homeowners association is becoming an increasing popular way for members to voice their dissatisfaction. What should a homeowners association do when this happens? Read More... [et_social_share]
Avoiding the Headlines

Avoiding the Headlines

Not surprising that in a random sample of newspaper and TV stories focusing on HOAs and condo associations, 13 of 16 stories were about disputes and controversies. Only 3 stories were positive.The news media love controversies. And why wouldn't they? Controversies attract readers and viewers like poop attracts flies. So you can bet if there's some controversy brewing in your association, a newspaper or TV reporter just might come knocking on your door. And it's not fun when that happens. Read More... [et_social_share]
Stop Playing HOA Rules Wack-a-Mole

Stop Playing HOA Rules Wack-a-Mole

You’ve read the news stories about the homeowner who was treated unfairly by their HOA. In fact, if you’ve worked in the industry you may have witnessed it first hand. Whether these stories are valid or just fodder for a good news story, is a discussion for another blog post — But as a CAM manager, I found myself talking the HOA board out of creating unreasonable or unlawful HOA rules on more than one occasion. Read More... [et_social_share]

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