Hugged an HOA Manager Lately?
Seriously. Managing an HOA is not an easy job. I’ve been an association manager before and it didn’t take long before I gained a high admiration for those in this profession.
Don’t get me wrong, managing a community can be very rewarding, but it’s definitely not for the faint of heart. Why is that?
The Survey
We set out to understand where an association manager’s pain comes from (understanding it is the first step to alleviating it). So we surveyed more than 50 HOA managers and/or leaders of management companies from across the country. We asked them, “What causes your HOA managers the most pain in their job?”
This is what they said:
The Results
Those Pesky Homeowners
That’s right. Homeowners win the prize! And it wasn’t even close. 73% of respondents said that homeowners are the #1 or #2 source of their pain. In other words, our HOAs would run great if it wasn’t for the darn people who live there!
So are homeowners just evil? Or do we simply not deal with them very well? (The answer is here.) Please tell us what you think in the comments below or tweet at us.
It Can Get Better!
Yes, managing HOAs is difficult and it’s probably always been that way. But that doesn’t mean it has to be that way in the future. If we can mentally throw out our assumptions about the way business should be done and be willing to accept new ideas we’ve taken the first step to making things better.
Stay tuned for more on this subject this week.
- Two Common Issues With Board Members - November 19, 2019
- How to Change the World – One HOA Election at a Time - July 13, 2016
- Solving the Social Media Problem - April 20, 2016
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[…] Homeowners are the greatest cause of pain for HOA managers. Sounds terrible, but it’’s true. (See for yourself.) […]
HOA should be dissolved. period.
I’m sorry you feel that way 🙂
[…] not alone. Managing an HOA is not easy work. And the homeowners are the reason it’s so […]