by Harvey Radin | Mar 16, 2016 |
Not surprising that in a random sample of newspaper and TV stories focusing on HOAs and condo associations, 13 of 16 stories were about disputes and controversies. Only 3 stories were positive.The news media love controversies. And why wouldn't they? Controversies attract readers and viewers like poop attracts flies. So you can bet if there's some controversy brewing in your association, a newspaper or TV reporter just might come knocking on your door. And it's not fun when that happens. Read More...
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by Burke Nielsen | Mar 9, 2016
You’ve read the news stories about the homeowner who was treated unfairly by their HOA. In fact, if you’ve worked in the industry you may have witnessed it first hand. Whether these stories are valid or just fodder for a good news story, is a discussion for another blog post — But as a CAM manager, I found myself talking the HOA board out of creating unreasonable or unlawful HOA rules on more than one occasion. Read More...
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by Alan Crandall | Mar 3, 2016 |
Every company needs clients. Without clients, well, you don't have a business. But is the customer always right? Most of the time yes, but there are times when the best course of action is to “kick the bums out”! Yes, I said it! Even if they are profitable! You know who I'm talking about — Clients that take up an inordinate amount of your time. Ones that always complain about costs. The ones that treat you and your staff without respect. Especially the ones that generate the least amount of revenue. Read More...
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by Victoria Cohen | Feb 17, 2016 |
Many people ask the question, “What is the responsibility of the meeting recorder or secretary to record the homeowner concerns, comments, recommendations, etc. into the meeting minutes?” The answer is simple. Nothing that the homeowner says should be placed into the Board Meeting Minutes. In fact, no comments from the Board members are placed into the Board Meeting Minutes either! Read More...
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by John Richards | Feb 12, 2016 |
Even thought the most logical decision may be to close the amenity, the moment you do, many will argue “ …I bought here because of the pool (or whatever amenity is at issue).” The fact is, they’re right! The ultimate goal of a Homeowners or Condominium Owners Association is to maintain a beautiful and safe community. In order to achieve that goal, the board may ask if they can “close” or “abandon” an original amenity such as the pool, clubhouse, hot tub, weight room, or tennis court. It may appear that no one is using it, or that the cost of upkeep is too high. Sometimes the most logical solution is to permanently close the amenity or replace it with something that is far less costly to maintain. Read More...
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