by Meredith Pond | Dec 8, 2015 |
Yeah, you read that right: drones. Call it a sign of the times, but the rising popularity of remote-controlled drones means you're likely to see this issue in your community in the near future – if you haven't already.While many would consider drones little more than a grown-up toy, metro areas like Phoenix and others are starting to take them seriously. In fact, some universities are even beginning to offer degree programs in drone piloting, due to their increasing usefulness in several industries. And what's more, about 1 million drones are expected to be sold in the United States during the holiday season, making it even more likely that you'll start seeing them soon. Read More...
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by Burke Nielsen | Sep 18, 2015 |
Homeowners who aren't happy with their HOA often cite inconsistent or changing policies as the reason. The fact is, it's tough to create rules and policies that are perfect. You have heard the cliche “the devil’s in the details” - well in the case of HOA policies and rules this couldn’t be more true. One of the primary responsibilities of the Board is to set policies and define rules to fit the unique character of their community... Here are a few common mistakes that boards should avoid when adopting policies and rules.
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by Sterling Jenkins | Aug 26, 2015 |
Believe it or not, there are people around the web who hate HOAs. Actually, it's not too difficult to find them. A quick google search and you'll be lucky to find someone who isn't filled with vitriol. There are so many people online saying the same things about HOAs. My guess is that almost all of these people have a true HOA horror story to tell. There are real problems with some HOAs. There are examples of fraud. There are some ridiculous rules out there. And there are abuses. The people who have lived through that stuff have a good excuse to be upset. The problem is that some of them project these terrible experiences onto HOAs in general. Are they right? Is there widespread corruption in HOAs? Read More...
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by Meredith Pond | Aug 21, 2015 |
While dealing with complaints isn't the most pleasant part of your day, it's still a critical part of your business. The way you handle those grievances can either make or break your success. When you regard complaints as a nuisance, that attitude projects itself onto the people making them. Your perspective becomes reality — with everyone annoyed and defensive before the conversation even begins. And we all know what happens then. But what if a simple change in attitude could change everything? Read More...
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by Sterling Jenkins | Jun 26, 2015 |
If you've ever been on the managing end of a community association then you've probably wondered at some time if you're the most unpopular person in the community. Quite the contrary. In fact the CAI recently did a survey that found that 90% of homeowners are either satisfied or neutral with their community association experience. Industry experts also told us in a survey that only about 5% of homeowners ever cause any trouble. Read More...
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by Sterling Jenkins | May 20, 2015
Homeowners are the greatest cause of pain for HOA managers. Are the homeowners themselves at fault? Or do we simply not know how to deal with them very well? The answer to this question is a big deal because it will impact how we go about managing our communities. If, for example, we conclude that homeowners are just going to be a pain and there's nothing we can do about it, then we're not gonna spend any time trying to fix it. We'll also probably subscribe to the idea that the more information we give homeowners the more work and trouble they will create for us. Read More...
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