by Meredith Pond | Dec 30, 2015
Most of us will have some resolutions for the new year, and if we're diligent, most of us will stick to them — for at least 3 or 4 weeks. But what about your HOA? If individuals consider the new year a time for reflection and self improvement, shouldn't your HOA take this opportunity to set some goals? Read More...
[et_social_share]
by Burke Nielsen | Dec 17, 2015
For many, the need for states to require CAM licensing is obvious and necessary. While for others it is viewed as another burden on managers, with no benefit to consumers (the homeowner). In a recent blog article about the merits of CAM licensing, written by Sterling Jenkins back in October 2015, we asked the questions, “Why do so few states require CAM licensing?” and, “How is it working in the states that already have it?” Read More...
[et_social_share]
by Meredith Pond | Dec 8, 2015 |
Yeah, you read that right: drones. Call it a sign of the times, but the rising popularity of remote-controlled drones means you're likely to see this issue in your community in the near future – if you haven't already.While many would consider drones little more than a grown-up toy, metro areas like Phoenix and others are starting to take them seriously. In fact, some universities are even beginning to offer degree programs in drone piloting, due to their increasing usefulness in several industries. And what's more, about 1 million drones are expected to be sold in the United States during the holiday season, making it even more likely that you'll start seeing them soon. Read More...
[et_social_share]
by Sterling Jenkins | Dec 1, 2015 |
Personally, I find the “HOA vs Christmas display” stories fascinating. There are few topics that get homeowners more fired up than a story about an HOA that forces someone to shut down their awesome Christmas display. Chances are high that you feel the same… unless of course you've ever seen the issue from the perspective of the board of directors. Here's my take on both sides of the issue. Read More...
[et_social_share]
by Quinn Sperry | Nov 24, 2015
It’s not uncommon for homeowner associations to adopt rules that violate federal and state fair housing laws, or the Fair Housing Act (the “FHA”). Violations of the FHA can bring severe penalties, as demonstrated in a recent case where an individual was awarded damages in excess of a hundred of thousand dollars against an HOA. A valuable strategy for board members is to carefully review their HOA’s governing documents with legal counsel and other industry professionals on a regular basis to ensure that the HOA’s rules and other governing provisions comply with the fair housing laws while balancing safety issues that your HOA must address. Read More...
[et_social_share]
by Burke Nielsen | Nov 12, 2015 |
If you're a community association manager (CAM), you've probably had one of those clients who soaks up too much of your time and energy. This type of client can be stressful and exhausting for managers and will, in the long run, affect your overall customer service and reduce profits.The question is — What to do about it? The simple solution is to just fire the client. But let's face it, if we fired every client that had a 3 hour meeting, we wouldn't have very many clients. In many cases these problems come down to misunderstandings and poor communication. So before you fire that client, here are a few things you may want to consider. Read More...
[et_social_share]