Nearly every homeowner in a condo or HOA has asked themselves at one time or another “What do the HOA fees pay for”. The answer is different for every community but the fact is the average homeowner doesn’t know where HOA fees are spent. Heck, you probably have a better idea where the homeless guy is going to spend the 2 dollars you gave him this morning. But every member of the HOA should know where the money is going — or at least be able to easily find out.

It seems that there is a lack of understanding when it comes to HOA fees. This lack of knowledge isn’t just among the general membership, sometimes board members don’t fully understand HOA fees, and their role when it comes to the finances.

What Homeowners Should Know About HOA Fees

You don’t get to choose where the money is spent. Well… not directly anyway. This is a harsh reality for some homeowners. Where the money is spend is determined in large part by the governing documents at the discretion of the board of directors. There are some occasions where the general membership votes on a capital improvement but most expenditures are determined by the board.

HOA dues are not voluntary. Just because you don’t like the direction of the HOA, it doesn’t mean you can just stop paying your dues. In fact if you want to effect change in your community, failing to pay your dues will hinder more than help.

Most HOA boards are doing pretty good. There seems to be a natural suspicion that HOA boards are a power hungry group with diabolical plans to spend HOA money foolishly. The fact is, most boards are very thoughtful and careful with HOA money. After all, they’re homeowners too and have the same interest in spending the money wisely.

What Board Members Should Know About HOA Fees

HOA fees are someone else’s money. Financial responsibility is a big part of your fiduciary duty and remembering that it’s someone else’s money can go a long way to helping you make sound decisions. These decisions range from how the money is spent, to how it is protected.

Keeping dues low is not your job! I once heard a board member say “it’s our job to keep dues low”. As a community leader your job is to act in the best interest of the association. Sure, reducing costs should always be a priority but failing to collect sufficient funds to cover current and future expenses can be a more costly mistake.

Clear financial reporting is your job. To often board have the attitude that “We are working hard to run the community so just trust us and don’t ask questions” This is not only wrong, but it is detrimental to your overall goal. When homeowners understand the goals of the community and have access to see where their money is being spent they are more likely to be supportive. And even if they’re not supportive, a debate based on facts is always more productive.

Few things get people riled up faster than misunderstandings about finances. HOA fees are no exception, but understanding how they work leads to more productive conversations, greater accountability, and happier communities.

Burke Nielsen

Burke Nielsen

Founder and Account Manager at GoGladly
Burke is Gladly's top industry expert. After 12 years in portfolio management, Burke founded an HOA management firm, and has drawn from that experience to offer insider-level understanding to Gladly. One of Burke's rare charms is that he actually loves listening to your problems. His more traditional hobbies include camping, 4-wheeling, and spending time with his wife and 5 terrific kids,especially when he gets to nag them about homework (nag the kids, not his wife).
Burke Nielsen

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